Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Organizational/Community/International Services

Community Economic Development and Finance

Programs that provide a variety of services and activities that are intended to stimulate the economy; expand employment opportunities; encourage the establishment and growth of commerce and industry; improve the physical infrastructure through redevelopment; support the development, finance, management and preservation of affordable housing; and otherwise enhance the economic development of the community. Many programs focus on impoverished communities and are structured to prevent the outflow of community dollars and to retain and recycle income within the community by investing in the development of local institutions and businesses and thereby creating local jobs, sustaining local services and building a healthier local economy. Also included are the institutions that the financial sector comprises and the services they provide for businesses and the general public.

Community Facilities/Centers

Programs that provide a central location for the social, cultural, recreational and civic activities that are available to community residents, or which make space available to individuals and groups who want to hold meetings, offer services or otherwise utilize the facility.

Community Groups and Government/Administrative Offices

Organizations or groups of individuals with common interests or concerns who have joined together on a voluntary basis to provide targeted services for the community; offer information and guidance regarding the planning, implementation and evaluation of needed services; advocate for changes that will have a beneficial effect on the community and its residents; or introduce other ways of improving social, cultural, economic or environmental conditions. Also included are the administrative headquarters of local city and county departments, state agencies and federal agencies as well as those that oversee the work of large non-governmental agencies; departments or offices within public and private agencies that are responsible for internal support functions like budget and finance and facility management; and the offices of elected and appointed officials at various levels of government.

Community Planning and Public Works

Programs that establish and implement an overall plan for the development and upkeep of the built environment in urban and rural areas; and ensure that new construction on public and private property as well as improvements in current structures meet building codes and standards, zoning requirements and the goals and objectives of the master plan. Also included are local offices that are responsible for initiating and overseeing public works projects and ensuring the smooth operation of basic infrastructure services. Activities may include construction, maintenance and repair of roads, bridges, tunnels and other public ways; operation of waterworks, sewage and drainage systems; development and maintenance of channels and other public waterways; construction and operation of public parking facilities; lighting and signposting of public streets; management of waste materials; and other similar projects.

Disaster Services

Public and private programs that provide emergency planning, preparedness, mitigation, response, relief and/or recovery services prior to, during and after a major fire, flood, hurricane, earthquake, tornado, tsunami, volcanic eruption, landslide, mudslide, snowstorm, drought, famine, explosion or nuclear accident, the outbreak of civil unrest, or other large-scale emergency of natural or human origin that disrupts the normal functioning of a community; or a localized incident such as a house fire which has made residents homeless. There are four recognized phases of disaster work: preparedness, mitigation, response and recovery. Many community agencies add disaster relief as a phase during response and early recovery.

Donor Services

Programs that accept donations of material goods and services or money to purchase them and which coordinate the distribution of donations to agencies, organizations and disadvantaged community residents.

Information Services

Programs that provide for the collection, classification, storage, retrieval and dissemination of recorded knowledge for the community. Included are electronic information resources, information and referral programs, information lines, library services, media services, public awareness/education campaigns, research data and rumor control activities.

Occupational/Professional Associations

Programs that promote the interests of a specific trade or profession and provide informal educational and professional development opportunities under the auspices of a membership professional or occupational group or association, often through the medium of journals, periodicals, professional conferences, trade shows and expositions and other similar gatherings. Some of these programs may also establish standards which relate to the qualifications and performance of members and may accept and investigate complaints from the public concerning the practices of members; may maintain a service which refers the public to member individuals, groups, agencies or businesses; and may act as advocates for their own members, for association goals and/or for the recipients of their services.

Organizational Development and Management Services

Programs that strengthen nonprofit organizations, small businesses, government organizations and other groups and enhance their capacity to deliver products and services by providing organizational support in the areas of program planning, development, administration and/or evaluation. The program may also focus on the specific technical facets of operation including board development, conference planning, credentialing, ethics, facility administration, financial management, fundraising, human resources management, information technology management, legal decision making, marketing, networking/relationship building and/or public relations; or help individuals build the professional skills they need to make a positive contribution to the organizations with whom they are employed. Also included may be programs that provide technical assistance and information for individuals on these topics.

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